GOGOX verifies your payment method by issuing a temporary authorisation hold on your credit card once an order is placed. You may notice the holds listed in your account as “pending”.

The authorisation holds are based on your estimated total and are not charged until the ride is completed. If the final total is different from the amount held, then the initial held charge will be released and the correct amount will be charged accordingly.

If the order is cancelled, the authorisation hold will be removed from your credit card and no charges will be made.