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  1. GoGoX Help Centre
  2. Clients
  3. Order related issues

    Order related issues

    • How long does it take for the driver/rider to arrive at the pick-up location after a booking has been placed?
    • My driver was extremely late, or did not show up for my booking, without proper notice. What should I do?
    • What should I do if the license plate of the vehicle that arrived, does not match the details given when the driver was matched?
    • Other than cash payment, how else can I pay the driver?
    • What should I do if I want to make changes after my booking has been confirmed?
    • Other than cash payment, how else can I pay the driver?

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