Drivers
Sign Up Process
- How can I sign up?
- What images/documents do I need to submit during registration?
- How long does it take to get my documents verified and be notified on when I can attend the driver/rider's training?
- Who should I contact if I have any questions regarding the verification process and drivers' training?
- Can I use someone else's vehicle license ID to sign up?
- I'm not the car owner, can I still sign up as GOGOX driver?
Earnings and Topup
Order related issues
- What should I do if I want to release an order?
- After I have clicked on an "ASAP" order, what should I do?
- If an order request involves having me to pick up or deliver to a restricted zone, is there anything that I need to take note of?
- What should I do if the customer wants to cancel the order only when I arrive at the pick up point?
- What should I do if a customer requests to add waypoint(s) during the trip?
- For orders categorised under hourly rental, what should I do if customers request to make changes on the number of rental hours?
Others issues
- Where can I get the GOGOX receipt books?
- What should I do if a customer requests to add waypoint(s) during the trip?
- For orders categorised under hourly rental, what should I do if customers request to make changes on the number of rental hours?
- What should I do when I am unable to contact the customer, within the first 10 minutes of accepting the order?