What should I do if a customer requests to add waypoint(s) during the trip? Driver should call customer service hotline to request for the customer service officer to edit the details of the order. Related articles What can I do when unforeseen circumstances (such as vehicle breakdown, accident, etc.) happen during the course of the order? For orders categorised under hourly rental, what should I do if customers request to make changes on the number of rental hours? What should I do when I am unable to contact the customer, within the first 10 minutes of accepting the order? What should I do if the customer wants to cancel the order only when I arrive at the pick up point? I'm not the car owner, can I still sign up as GOGOX driver?