What should I do if a customer requests to add waypoint(s) during the trip? Driver should call customer service hotline to request for the customer service officer to edit the details of the order. Related articles For orders categorised under hourly rental, what should I do if customers request to make changes on the number of rental hours? I have reached the pick up point and the items to be picked up is different from how it looks in the image attached or as communicated by the customer. What should I do? How can I get a receipt emailed to me? Are additional charges like parking fees and ERP included in the price you are quoted by our sales agent? Where can I get the GoGoX receipt books?