What should I do if the license plate of the vehicle that arrived, does not match the details given when the driver was matched? Please call our customer service hotline 6836-1110 immediately to report the case. Related articles Other than cash payment, how else can I pay the driver? What should I do if I want to make changes after my booking has been confirmed? My driver was extremely late, or did not show up for my booking, without proper notice. What should I do? Will the driver help in the moving of my items? In some instances, why is the actual price paid to the driver different from the price shown on the app or the website?