What should I do if the license plate of the vehicle that arrived, does not match the details given when the driver was matched? Please call our customer service hotline 6836-1110 immediately to report the case. Related articles Other than cash payment, how else can I pay the driver? What should I do if I want to make changes after my booking has been confirmed? My driver was extremely late, or did not show up for my booking, without proper notice. What should I do? How long does it take to be matched to a driver for my booking? How to choose a vehicle?