Hello! How can we help you?

How do I make a booking on GOGOX?
I can't find my address in the selection list after I have entered my postal code. What should I do?
Am I able to book a dedicated driver to support me if I have a regular number of orders on a monthly basis?
In some instances, why is the actual price paid to the driver different from the price shown on the app or the website?
Are ERP fees and parking fees included in the price indicated on the app or website?
How long does it take to be matched to a driver for my booking?
Will the driver help in the moving of my items?
I have been matched to a driver and I have also received the driver's information. What should I do now?
I am unsure whether the weight and dimension of my item(s) exceed the limits for each vehicle.
I am unable to find a vehicle that is suitable for my items in the given list. What can I do?

I am unable to find a vehicle that is suitable for my items in the given list. What can I do?

If you are unable to fit all your items into the current list of vehicles shown on the app and website, you may choose to split the volume of items into separate bookings.

Hello! How can we help you?

Articles in this section

Related articles