Hello! How can we help you?

How long does it take for the driver/rider to arrive at the pick-up location after a booking has been placed?
My driver was extremely late, or did not show up for my booking, without proper notice. What should I do?
What should I do if the license plate of the vehicle that arrived, does not match the details given when the driver was matched?
Other than cash payment, how else can I pay the driver?
What should I do if I want to make changes after my booking has been confirmed?
Other than cash payment, how else can I pay the driver?

What should I do if I want to make changes after my booking has been confirmed?

Please contact the driver who was matched to you for any of the above changes that you will like to make to your booking. For any other changes not listed above, please call our customer service hotline 6836-1110 to get assistance.

Hello! How can we help you?

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