Yes, you may cancel your booking, before any driver is matched to your order.
If you have already been matched to a driver and no longer require GoGoC services, please call our customer service hotline 6836-1110 to cancel without delay.
GoGoX Customer Service Hotline is available from 9am to 6pm daily. For cancellations made beyond the Customer Service Hotline operating hours, please inform the driver of your cancellation request and your driver will inform us.