Hello! How can we help you?

How long does it take for the van / truck to arrive after I place the order?
My driver is severely late, or did not show up for my booking, without proper notice. What should I do?
What if the license plate does not match the one displayed in the app?
Other than cash payment, how can I pay for my order?
What should I do if I wish to change the starting point, destination, or cancel after the order has been confirmed?

How long does it take for the van / truck to arrive after I place the order?

After your booking has been matched to a driver, he will contact you as soon as possible and confirm order details and arrival time with you.