My driver is severely late, or did not show up for my booking, without proper notice. What should I do? Please call and report this to GOGOX. We will assign a new driver for your order. Related articles What if the license plate does not match the one displayed in the app? How long does it take for the van / truck to arrive after I place the order? Other than cash payment, how can I pay for my order? What should I do if I wish to change the starting point, destination, or cancel after the order has been confirmed? How long does it take to book a van?