Clients
General Inquiries
How to use GoGoX?
- Can I book a driver to help me on a regular basis?
- In some instances, why is the actual price paid to the driver different from the price shown on the website?
- Are toll charges, labour charges etc.included in the quote displayed?
- How long does it take to book a van?
- Will the driver assist in loading/unloading my goods?
- I have confirmed my order and then received the driver’s information. What should I do now?
Placing an order
Order related issues
- How long does it take for the van / truck to arrive after I place the order?
- My driver is severely late, or did not show up for my booking, without proper notice. What should I do?
- What if the license plate does not match the one displayed in the app?
- Other than cash payment, how can I pay for my order?
- What should I do if I wish to change the starting point, destination, or cancel after the order has been confirmed?