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    Clients

    General Inquiries

    • What are GOGOX operating hours?
    • Get in touch with our support team

    How to use GoGoX?

    • Can I book a driver to help me on a regular basis?
    • In some instances, why is the actual price paid to the driver different from the price shown on the website?
    • Are toll charges, labour charges etc.included in the quote displayed?
    • How long does it take to book a van?
    • Will the driver assist in loading/unloading my goods?
    • I have confirmed my order and then received the driver’s information. What should I do now?
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    Placing an order

    • Can I cancel the order?

    Order related issues

    • How long does it take for the van / truck to arrive after I place the order?
    • My driver is severely late, or did not show up for my booking, without proper notice. What should I do?
    • What if the license plate does not match the one displayed in the app?
    • Other than cash payment, how can I pay for my order?
    • What should I do if I wish to change the starting point, destination, or cancel after the order has been confirmed?

    Payment

    • What payment methods does GoGoX support?

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