Order Related Issues
- If I carried goods in a large size with my van, can I charge extra?
- Why do some orders show driver hotline, instead of customer phone number?
- Why can't I cancel the order by myself?
- What should I do after I have accepted an order?
- If the pick-up/ drop-off points of the customer are restricted areas, should I proceed the order according to the requirements?
- If a customer said a coupon code has been entered when placing order, how can I check?
- The customer does not carry any goods, what should I do?
- 接單後有聯繫上客戶才前往，但抵達取件地聯繫不上客戶怎麼辦?