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  1. GOGOX Help Centre
  2. Drivers

    Drivers

    Sign Up Process

    • How can I sign up?
    • What documents should I submit?
    • How long does it take to become a GOGOX driver?
    • I want to ask questions about the verification, what can I do?
    • Can I register as a driver with someone else's identity?
    • I'm not the vehicle owner, can I still sign up as GOGOX driver?
    See all 10 articles

    Payment & Top-up

    • What payment methods can I use to top up my GO Credits in app?
    • How to top up GO Credits with the "wallet" function in the App?
    • Can the money in my driver / courier partner wallet be transferred to my personal bank account? How long does it take?
    • What payment methods are accepted for GOGOX orders?
    • If a customer pays with FPS, how can I receive the fee?
    • What if I fail to complete payment through FPS?

    Order Related Issues

    • If I carried goods in a large size with my van, can I charge extra?
    • Why do some orders show driver hotline, instead of customer phone number?
    • Why can't I cancel the order by myself?
    • What should I do after I have accepted an order?
    • If the pick-up/ drop-off points of the customer are restricted areas, should I proceed the order according to the requirements?
    • If a customer said a coupon code has been entered when placing order, how can I check?
    See all 11 articles

    Other Issues

    • Where can I buy a GOGOX receipt book?

    Accidents

    • If my vehicle breaks down on the way to complete the order, what can I do?

    Quitting GOGOX

    • How can I quit?

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