The customer requests to extend rental hours during the trip, what should I do? You could decide whether to accept the request according to your own will. Related articles Where can I buy a GOGOX receipt book? What should I do if customer requests to add a waypoint during the trip? I have arrived at the pick-up point and am unable to reach the customer, what can I do? Customer would like to cancel the order after I have arrived at the pickup point. What can I do? Can I deliver animal?