Customer would like to cancel the order after I have arrived at the pickup point. What can I do? Please cancel the order through the app and apply for fuel allowance through "Contact Us". Related articles What should I do if customer requests to add a waypoint during the trip? Can I cancel after an order is placed? What payment methods are accepted for GOGOX orders? I have arrived at the pick-up point and am unable to reach the customer, what can I do? The customer requests to extend rental hours during the trip, what should I do?