Customer would like to cancel the order after I have arrived at the pickup point. What can I do? Please cancel the order through the app and apply for fuel allowance through "Contact Us". Related articles What should I do if customer requests to add a waypoint during the trip? My driver is severely late, or did not show up for my booking, without proper notice. What should I do? Where can I buy a GOGOX receipt book? What should I do if I would like to change the locations, cancel the order, or look for another vehicle type after the order is confirmed?