What should I do if the shipper request to cancel the order? Please contact GOGOX to process the request. Related articles Customer would like to cancel the order after I have arrived at the pickup point. What can I do? Why can't I cancel the order by myself? What should I do if the goods is overweight or oversize? What should I do if I would like to change the locations, cancel the order, or look for another vehicle type after the order is confirmed? Can I cancel the order by myself?