What should I do if the shipper request to cancel the order? Please contact GOGOX to process the request. Related articles What should I do if the goods is overweight or oversize? What should I do if the shipper cannot provide a reference code? What is the difference between delivery service and van-booking service? How can I get a refund if my order is cancelled? If the pick-up time for the order has passed, can I still complete the order?