GOGOX will contact both the recipient and the shipper, and after obtaining the consent of both parties, the goods will be placed at the door or the management office. Courier will take a photo for proof. If the shipper does not agree, the goods will be sent back to the pick-up point. If we fail to contact both the recipient and shipper, the goods will be kept at the GOGOX office. All extra cost for re-delivery or return incurred will be paid by the recipient/shipper.