I have arrived at the pick-up point and am unable to reach the customer, what can I do? If you cannot reach your customer, please seek help from us. Related articles If my vehicle breaks down on the way to complete the order, what can I do? Where can I buy a GOGOX receipt book? Customer would like to cancel the order after I have arrived at the pickup point. What can I do? What should I do after I have accepted an order? The customer requests to extend rental hours during the trip, what should I do?