The customer does not carry any goods, what should I do? Please call our hotline at 35903089 immediately and let us communicate with the customer. Related articles Customer would like to cancel the order after I have arrived at the pickup point. What can I do? How does GOGODELIVERY charge me for each order? Why do some orders show driver hotline, instead of customer phone number? If I carried goods in a large size with my van, can I charge extra? I have arrived at the pick-up point and am unable to reach the customer, what can I do?