My driver is severely late, or has not show up, without any proper notice. What can be done? You can call GOGOX hotline at 3590 3399. We will arrange another driver for you. Related articles What if the license plate does not match with the one displayed in the app? How long does it take for the van / truck to arrive after I place the order? What should I do if I would like to change the locations, cancel the order, or look for another vehicle type after the order is confirmed? Get in touch with our support team I have an urgent need but there is no response on the app. What can I do?