Can I cancel the order by myself? Yes, you may cancel the order on your app before a driver picks up the order. Related articles What should I do if I would like to change the locations, cancel the order, or look for another vehicle type after the order is confirmed? I have an urgent need but there is no response on the app. What can I do? Learn more about credit card payment My driver is severely late, or has not show up, without any proper notice. What can be done? How long does it take for the van / truck to arrive after I place the order?