Can I cancel the order by myself? Yes, you may cancel the order on your app before a driver picks up the order. Related articles What should I do if I would like to change the locations, cancel the order, or look for another vehicle type after the order is confirmed? Can I cancel after an order is placed? I have an urgent need but there is no response on the app. What can I do? Learn more about credit card payment How long does it take for the van / truck to arrive after I place the order?